Yesterday, after the whole day in Bandung, I decided to go back to Jakarta. I asked my friend in the office to book me a seat to Cibubur using X-Trans, the shuttle service I usually use. He could not reach X-Trans and it was already 5 p.m. So I contacted Cipaganti, the other shuttle service that has a station in Cibubur, and I got a seat at 5.30 p.m.
My experience with Cipaganti was OK. The first ride with Cipaganti was comfortable. The driver drove the car well and the service also OK but that was when I went to Bandung from Cibubur. This time the experience was very bad. The driver drove recklessly. He often made sudden break. In the busy toll road of Cikampek-Jakarta, he drove like crazy and made sudden break that has made the passenger behind my seat jumped ahead. The road was packed with big trucks and small passenger cars, but still he drove like something after him. We, the passengers, warned him to be careful, but it seemed that he did not listen to us.
The car stopped twice. The first stop took almost 15 minutes without any explanation. We were aksing our selves: why the driver stops here? We stopped at another Cipaganti station in Bandung. There was neither passenger getting on nor package to bring. The second stop was in the rest area 62. in Cikampek-Jakarta toll road. It took more than 20 minutes. I almost lost my temper. So in total the drive to Jakarta took 3 hours (5.30 p.m to 8.30 p.m. in Cibubur).
X-Trans, to my opinion, is better. On average the drive to Jakarta or to Bandung takes only more or less 2 hours. If I leave Jakarta at 6.30 a.m., I will already be in Bandung office at around 9 (this including more or less 20-30 minutes Angkot ride from Cipaganti street to Cimbeleuit). X-Trans does not stop unless for fuel. The schedule is well maintaned and the driver drives safely. The passenger is encourage to report to the report center (there is a sticker in the car) if the driver drives recklessly e.g. drives more than 120 km/h, takes over from left side, uses the emergency lane etc.
So, personally I prefer X-Trans than Cipaganti shuttle service.
8 July 2008
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Around 6 month ago, I used Cipaganti from Bandung to Jakarta. Unfortunately, I didn't notice that the driver has asked the passangers that the car already arrived in Bintaro. I think at that time, it's just some passangers that need to stop in certain place, not in Bintaro. When I asked him, he just become mad. I said, how do I know this is Bintaro if he didn't say so? Finally, he turn over the car back to the place but with mad and unpolitely. At that time, I promise never use Cipaganti anymore.
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